Frequently Asked Questions
Everything you need to know about your Paradox order.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Paradox, we prioritize ethical manufacturing. 80% of our current collection is made using organic cotton or recycled polyester to reduce our environmental footprint.
Can I change or cancel my order?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.